Terms and Conditions

We strive to ensure all orders are fulfilled in a timely manner and to your requirements. Customer satisfaction is our highest priority and we will do our best to ensure your order is made to your needs. We also do our best to have all orders delivered to your door within 14 days of purchase although sometimes uncontrollable delivery delays can occur. 

Our products are insured during delivery, should any damage be caused to your order during transport we will replace for free- this is at the discretion of Make Your Mark Engraving and will require photo evidence of breakage.

Our Solar kits all comply with most states and AS/NZS standards. We have done our best to obtain the correct specifications. however due to independent governed bodies in each state/territory making continuous changes, as well as licenced inspecting agencies having their own regulations for compliance, some items may not comply for your installation. In these cases we recommend custom labels made to your individual requirements.

If for any reason you are unhappy with your order you can request refund or replacement (at our cost) within 28 days of receiving your order. All returns and refunds are at the discretion of Make Your Mark Engraving.